Under the direct supervision of the Delegated Nurse, the incumbent performs a variety of clerical and administrative duties necessary to support the activities of the nursing office. Duties include, but not limited to, answering and forwarding incoming calls as appropriate, responding to requests for information, maintaining and updating adult participant and staff records, and ensuring the completion of necessary paperwork such as sign-in and sign-out procedures.
This position is classified as non-exempt and in accordance with the Federal regulations is eligible for overtime pay for hours worked in excess of forty (40) hours per week. Note: Overtime must be pre-approved and time off from work either paid or unpaid is not considered in determining hours worked in a week.
Other Performance Measures
Successful performance on the job requires following safety guidelines and policies to reduce accident or injury to self or program participants, appropriate dress standards, proper attendance and leave policies and compliance with other policies set forth in the Employee Handbook. Creativity, initiative and effective problem solving is also important to the success of the incumbent.
Examples of Essential Functions
- Answer telephone and route calls to recipients or take message as appropriate.
- Operate a variety of assignment-specific computer applications such as email, Excel, PowerPoint, etc.
- Helps by responding to phone and email requests; obtaining needed services from nurses (responding to location of emergency/incident).
- Send and receive fax communication from parents/guardians and inform nurses that paperwork has been received; scan and file documents.
- Update staff training spreadsheet as needed.
- Prepare documents needed for training (sign-in sheets, quizzes, checklists).
- Submit work orders, purchase orders and IT requests
- Maintain student confidence and protects operations by keeping information
- Deliver request letters to program coordinators as needed (refills, med expiration, order expiration, etc)
- Upload documents into nursing software or as assigned locations.
- Maintain a professional relationship with parents, reporting any retrieved phone messages regarding parent concerns immediately to the appropriate nurse.
- Maintain a professional relationship with all staff members.
- Most tasks require oral communication, visual and hearing perception, and the ability to get around the classrooms, cafeteria, gym, campus, etc.
- The ability to keep up with running and or to lift or assist with lifting is essential.
- Contribute to the overall mission of the through volunteer activities.
- Clearly communicate the mission of the Program to the outside community.
- Conduct daily, weekly, and monthly checks.
- Administer medications and perform catheterizations.
- Assist with participant trainings to staff and new hire orientation trainings.
- Triage participants.
- Other duties as assigned.
Examples of Knowledge, Skills and Abilities
- Knowledge of Medicaid laws and ensures compliance with all such regulations.
- Knowledge of conflict resolution and behavior management techniques.
- Knowledge of the legal rights of program participants.
- Ability to solve practical problems and deal with a variety of unpredictable situations where only limited standardization exists.
- Ability to interpret instructions furnished in oral, written, diagram or schedule form.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to operate general office equipment, cell phones, basic computer operation/literacy.
- Ability to write routine reports and correspondence.
- Knowledge of modern office practices, procedures and equipment.
- Ability to operate a computer work station, its peripheral devices and a variety of software applications as well as a variety of other office equipment including typewriter, calculator, and copier.
- Ability to read, interpret, apply and explain rules, regulations, policies and procedures.
- Ability to work independently with little direction.
- Ability to establish and maintain effective working relationships with others.
- Ability to work as a team to accomplish goals.
- Ability to meet schedules and time lines.
- Ability to work with individuals and small groups of children with intellectual and developmental disabilities.
- Ability to prepare and maintain required program records.
- Successful completion of the required training courses within a specified period of time.
- Tuberculosis screening to assure no significant risk to the health and safety of others.
- Successfully passing a criminal background investigation and pre-employment and random drug screenings.
Minimum Acceptable Education and Experience
High school diploma or GED certificate; prior school site office experience is desirable.
Desired Educational Requirements
Either successfully completing:
- An Associate’s Degree program; or
- 60 college credit hours; or
- Previous paid experience working with children with intellectual disabilities.
Hours of Work
8:30 AM – 4:30 PM Monday, Tuesday & Thursday
8:30 AM – 5:00 PM Wednesday
8:30 AM – 4:00 PM Friday
Email us at: Jobs@stcoletta.org