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Case Manager

Under general direction of the Director of Adult Program, the incumbent is responsible for supervising a group of Program Assistants who provide direct care and instruction to adult program participants in order to develop, enhance and maintain functional and daily living skills. An important aspect of the position is developing, writing and implementing the Individual Service Plans. Work includes developing achievable goals and objectives for assigned program participants as well as working with the individuals to meet these goals and objectives.
In accordance with the federal wage-hour laws, this is a salaried position and is not subject to the Fair Labor Standards Act’s (FLSA) minimum wage and overtime pay requirements.

Other Performance Measures

Successful performance on the job requires following safety guidelines and policies to reduce accident or injury to self or program participants, appropriate dress standards, proper attendance and leave policies and compliance with other policies set forth in the Employee Handbook. Creativity, initiative and effective problem solving is also important to the success of the incumbent.

Examples of Essential Functions
    • Create, update and maintain adult program participant records.
    • Create structured plans and schedule for daily activities; assist Adult Program Assistants in implementation.
    • Develop, write and implement individual habilitation training and behavior programs for program participants.
    • As assigned, assume responsibility for the daily operations of the Adult Day Program in the absence of the Program Director.
    • Responsible for maintaining comprehensive case management including the accurate and timely submission of reports such as daily activity, progress, incident, attendance and statistical reports as required.
    • Coordinate with a wide range of resources, both internal and external, to provide meaningful services and activities for assigned program participants.
    • Provide daily assistance to program participants in areas such as physical care, toileting, meal preparation, feeding, medication administration, mobility and other daily activities requiring the ability to keep up with running program participants and or to lift or assist with lifting program participants is essential to perform this task.
    • Provide crisis management and intervention as needed.
    • Provide job development/placement guidance and support for paid and volunteer work activities to assigned program participant(s).
    • Complete required reports and paperwork in an accurate and timely manner.
    • Ensure that the vocational and non-vocational needs of the program participants are being met.
    • Meet with program participant and his/her family members and significant others including representatives of community service boards and agencies, as needed to discuss the program participant’s satisfaction,  progress, needs, health, etc.
    • Attend weekly staff meeting and actively participate in program planning.
    • Attend meetings and trainings outside of the program as necessary.
    • Essential functions of this position as described herein require the ability to exert moderate physical effort in light work, typically involving some combination of bending, stooping, squatting, reaching, kneeling, crouching, crawling and brisk walking, and which may involve lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (45 lbs.).
    • Most tasks require oral communication, visual and hearing perception, and the ability to get around the classrooms, cafeteria, gym, campus, etc. 
    • Ability to keep up with running program participants and or to lift or assist with lifting a program participant is essential.
    • Clearly communicate the mission of the program to the outside community.
    • Perform other related duties as assigned.
Examples of Knowledge, Skills and Abilities
  • Knowledge of Medicaid laws and ensures compliance with all such regulations.
  • Knowledge of conflict resolution and behavior management techniques.
  • Knowledge of the legal rights of program participants.
  • Ability to solve practical problems and deal with a variety of unpredictable situations where only limited standardization exists.
  • Ability to interpret instructions furnished in oral, written, diagram or schedule form.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to operate general office equipment, cell phones, basic computer operation/literacy.
  • Ability to write routine reports and correspondence.
Required Qualifications
  • Demonstrated ability to fulfill the dexterity and physical requirements of the work, and effectively attend to the needs of adults with intellectual disabilities
  • Ability to work with individuals and small groups of adults with intellectual and developmental disabilities.
  • Ability to maintain effective working relationships with all employees.
  • Ability to prepare and maintain required program records.
  • Ability to assist supervising instructional staff in the preparation and/or organization of materials.
  • Successful completion of the required training courses within specified period of employment.  Training includes, but is not limited to Orientation to ID, Human Rights, HIPAA, Universal Precautions, Incident Report Writing, Medication Administration, Case Notes and Confidentiality, Behavior Management, CPR, First Aid and MANDT training.
  • A recent Tuberculosis screening to assure no significant risk to the health and safety of others.
  • Successfully passing a criminal background investigation and pre-employment and random drug screenings.
Minimum Acceptable Education and Experience

Bachelor’s degree from an accredited college or university and 3 years prior experience working with adults with intellectual disabilities/autism preferred; or an equivalent combination of education, training and experience. A special skill in cooking, weaving, gardening, textile, or fine arts is a plus.


Rockville, MD



Hours of Operation

8:30 AM – 4:30 PM Monday, Tuesday & Thursday
8:30 AM – 5:00 PM Wednesday
8:30 AM – 4:00 PM Friday


Email us at: Jobs@stcoletta.org

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